About IHO
At Innovative Housing Opportunities (IHO), you are important. Your contribution cannot be overstated. We take pride in our employees and the work we do, and the services we provide.
Founded in 1976, IHO is an award-winning nonprofit developer that provides high-quality permanent rental housing affordable to low-to-moderate income households in Southern California. The Company and its staff have completed and continue to operate housing projects with integrated services funded with a variety of public sources. Our Mission is to enrich communities by providing high quality, holistic, affordable housing and services. Collaborating with members of the community and local government, business, education, and faith sectors, we built Woodbridge Manor Apartments, Irvine’s first 100% very low-income housing for seniors and disabled individuals in 1981. We then introduced resident-centered services and lifelong learning programs while maintaining strong fiscal controls and management oversight. Even now neighbors are still surprised to learn they are living adjacent to “low-income housing.”
Today, IHO continues to advocate for smarter, sustainable housing and land use legislation. Our communities remain indistinguishable from their market rate neighbors, and our residents continue to thrive. As a nimble and creative development team, we leverage partnerships, new technologies, and financing strategies to identify the most effective ways to build strong families and high-performing cities while finding a win-win for public agencies, private industry, and people seeking housing.
Position Summary
The Community Impact Coordinator position reports to the Community Engagement and Programs Director. The Community Impact Coordinator will oversee resident services and programs that promote an enhanced quality of life through health and wellness, positive social development, workforce readiness, career development, and financial education and coaching programs for IHO affordable housing residents to encourage and promote personal empowerment, income growth, and resilient financial habits.
The Community Impact Coordinator will coordinate and oversee the third-party service providers in each community to ensure an exceptional, seamless, and integrated housing experience for residents.
The Community Impact Coordinator will assist the Real Estate Development team by providing feedback regarding building requirements necessary for successful programming and conducting research, as needed, to provide community resource information needed for development funding applications.
Core Competencies
- Interpersonal and Relationship Building Skills
- Effective Communication
- Attention to Detail
- Time Management and Organization
- Teamwork Orientation
How Will You Contribute?
- Planning, coordinating, and implementing funder-required Adult Education programs, including health & wellness education programs, arts programs, cultural programs, and community-building activities with contracted service providers.
- Developing, scheduling, and implementing Financial Education, Financial Coaching, Homeowner Education, Workforce Readiness, Career Development, and Entrepreneur Training programs for adults, teens, and children.
- Recruitment of volunteers to facilitate Financial Education, Financial Coaching, Homeowner Education, Workforce Readiness, Career Development, and Entrepreneur Training programs.
- Creating flyers, newsletters, and monthly calendars used to conduct outreach to residents to encourage program participation.
- Overseeing after-school programs provided by a third-party service provider and ensuring that all required compliance documentation is submitted in a timely manner.
- Conducting periodic resident surveys to evaluate program quality and determine resident needs for program offerings.
- Collect and maintain accurate and timely monthly compliance documentation as required by funders.
- Conducting research for all pipeline real estate projects to identify community partners and resources.
- Creating and updating asset mapping documents for all potential real estate projects.
- Develop and maintain relationships with community organizations, residents, and local stakeholders to promote awareness of affordable housing issues and programs.
- Organize community engagement meetings with all key stakeholders throughout the real estate project development process.
- Maintain a database to track resident participation and demographics and prepare reports required for compliance and grant funding.
- Collecting client success stories and working with IHO marketing, fund development, and other departments to showcase IHO’s impact and successes.
- Providing monthly program summaries for each community and images of residents engaged in programming offerings for reports to the Board of Directors and funders.
- Building and maintaining strong, trusting relationships with onsite staff, property managers, and residents to ensure that residents are receiving high-quality housing, services, and programs.
- Representing IHO in public meetings, presentations, conferences, local collaborative networks, as directed.
- Identifying and connecting with community partners, peers, and affordable housing professionals and mentors.
- Other duties as required.
Qualifications (Knowledge, Skills & Abilities)
- Excellent writing and communication skills.
- Research skills.
- Able to work with a culturally diverse set of community-based organizations and residents.
- Excellent interpersonal skills to establish and maintain effective working relationships with employees, other departments, residents, property management, service providers, community partners, key stakeholders, and the public.
- Ability to manage multiple priorities.
- Self-motivated and able to work independently.
- Able to work a flexible schedule, including evenings and some weekends; able to travel to IHO properties approximately 35%of the time.
- Valid, clean CA driver’s license, adequate transportation, and a personally insured vehicle are required.
- Ability to travel to properties and to oversee select programs and activities on-site.
Minimum Education and/or Experience
- Bachelor’s degree or equivalent work experience in nonprofit program management, social work, education, sociology, psychology, or related fields.
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Familiarity with SharePoint and Apricot 360 would be beneficial.
Compensation
$60,000/year
Benefits
- Hybrid Work Environment
- Paid Holidays
- Paid Vacation and Sick Time Off
- 401K with 3% employer contribution
- Medical, Dental, Vision, FSA
- Gym Reimbursement
TRAVEL
While this position primarily works in the company’s Orange County office, there is a requirement for national travel on occasion to visit property sites and partners and attend conferences and events.
EQUAL OPPORTUNITY
Innovative Housing Opportunities is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to age, race, religion, gender, sexual orientation, national origin, and disability or veteran status. If you need assistance or accommodation during the application process because of a disability, it is available upon request (IHO is pleased to provide such assistance, and no applicant will be penalized as a result of such a request).